Cookies Policy

Through its website, our company uses “cookies” and “web beacons” to collect information to ensure the proper operation and design of our website, provide better services and promotions. In order to use our website as a whole, you must agree to the use of cookies. For this reason, you must provide us with your explicit consent by ticking the corresponding consent box, after being informed about our policy below.

1. What are “cookies” and “web beacons”?

A “cookie” is a small text file sent from a website and stored on your computer by the browser while you are browsing the Internet. A “web beacon” is a small piece of code that represents a clear graphic image and is used in conjunction with a cookie.

2. What kind of cookies do we use and for what purpose?

• Essential Cookies: cookies that are essential for the proper functioning of our website. They allow you to browse and use all the features of the website. Therefore, without these cookies, our website functionalities cannot be provided effectively. Your consent is NOT required for the use of essential cookies.
• Analytics Cookies: these cookies help us understand how website users interact by collecting and reporting anonymised information. These cookies are used to control the performance and traffic of our website. Your consent to the use of analytics cookies is required.
• Marketing cookies: Marketing cookies are used to track visitor behavior across websites. The intention is to display ads that are relevant and engaging for the users. Your consent to the use of marketing cookies is required.
• Social Network Cookies: these cookies allow the sharing of content across social networks. Social networks may collect your personal information for their own purposes. Our company is not associated with nor affects the way in which social networks use your personal data. For more information about cookies placed by social networks and the information they may collect, please refer to the privacy statement provided by each social network.

Your consent to the use of social network cookies is required.

3. What personal data do cookies record?

• Cookie ID
• Internet Protocol (IP) Address
• User browsing history and behavior (Tracking)

4. How long do we store personal data obtained through the use of cookies?

We retain your data no longer than is necessary for the purposes for which the personal data are processed. Different retention periods apply for different types of cookies and personal data. However, the maximum retention period of personal data collected through cookies is twenty (20) years. For more details on the retention periods for each category of cookies and personal data, please contact us.

5. Who has access to your personal data?

The data collected through the use of cookies may be disclosed to third parties, such as Google Inc. for the operation of Google Analytics. This takes place to ensure a better browsing experience on our website and for improving our services (e.g. collection of statistics through analytics tools to optimize our website and present appropriate promotional material).

6. What is the legal basis for our use of cookies?

The use of cookies (except those essential) is based solely on your explicit consent. You have the right to withdraw your consent at any time. Please note that if you withdraw your consent, you will not be able to access certain areas or features of our website.

7. How can you disable cookies?

You can easily disable cookies using your browser. If you want to manage and delete cookies, refer to the instructions in the “Help” and “Support” sections of your browser. You can choose to disable cookies or to receive a notification whenever a new cookie is sent to your computer. Please note that by deleting cookies or disabling future cookies you may not have access to specific areas or features of our website.

Contact details

If you have any question about how we collect your data through the use of cookies that was not answered here, please contact us by e-mail at info@tiliaresort.com.